Account Manager

Job Requisition: 7082

Account Manager(Direct Hire)

Trevor, WI

Job Requisition:7082

Description for Account Manager:

A successful outside Account Manager (AM) will manage and expand existing customer relationships and research & identify potential new customers within the Life Science industries which are in need of Automated Capital Equipment & Services. The AM will be capable of visiting, vetting, conceptualize and quote high probable customer opportunities. The AM will present the R+D solution to the customer with the goal of earning the sale (PO). The AM will constantly strive to add new business to their pipeline in support of the R+D Sales Strategy, while maintaining and growing existing customer relationships.

Responsibilities forAccount Manager:

Pipeline Forecasting

  • Responsible for developing a continuous and robust customer pipeline of R+D existing customers within the Life Science industries.
  • Responsible for developing new customer pipelines, identifying and maintaining strong growth of new customers each year within designated sales territory.

New Business

  • Primary focus on developing existing customer pipelines aligned to meet individual and company quarterly & annual Bookings and Revenue targets.
  • Secondarily strive to develop new business to meet individual and company quarterly & annual Bookings and Revenue targets.
  • Coordinate all sales opportunities with Application Engineers & After Market Manager to generate the best possible solutions for our customers.
  • Administer presentations to customers with the ability to describe R+Ds capabilities / capacities in a comprehensive manner.

Account Management

  • Manage customer relationships to maximize the opportunity with R+D.
  • Act as liaison between active customers and in-house Project Managers, as needed.
  • Manage, coordinate and deliver project quotes in a timely fashion to customers by properly assessing customer needs and managing internal process to deliver proper expectations.
  • Have an active customer base to ensure bookings and sales revenue expectations per Sales Manager directed goals / targets.


  • Strength in technical sales environment, supported by personal experience.
  • Execute weekly sales goals in accordance with R+D’s sales plan.
  • Participate in weekly department meetings and attend other meetings as needed.
  • Update weekly sales follow-up calendar and quote forecasting databases.
  • Understanding of Quote and Project submission processes as outlined in ISO documents.

Requirements forAccount Manager:

  • Bachelor’s degree in sales, technical, business development or equivalent required.
  • 5+ years of experience in the technical sales environment required (Capital Equipment related to the Pharmaceuticals, Medical Devices or Life Sciences Industries preferred).
  • Proven expertise in delivering client-focused solutions based on customer needs.
  • Proven ability to be organized and manage multiple projects at a time with impeccable attention to details.
  • Excellent listening, negotiation, and presentation skills.
  • Excellent verbal and written communication skills.
  • Working knowledge of engineering practices, including design for manufacturability, maintainability, reliability, safety and machine shop practices.
  • Excellent organizational, time management, and follow-up skills
  • High proficiency in Microsoft Office Suite including Outlook, Word, and Excel.
  • A valid driver’s license and appropriate level of automobile insurance coverage, compliant with local and state laws are required.

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