Dealer Development Project Coordinator – Direct Hire
Lincolnshire, IL
Job Requisition: 7232
Dealer Development Project Coordinator:
The Dealer Development Project Coordinator (DDPC) will work collaboratively with the client’s Service Network (KESN) and the client’s Distributor Network to assist in the implementation of the Dealer Development Strategy.
This role is a blend of an Account Manager and Coordinator who will be more of a support role for end user experience. They will assist with new initiatives to improve overall end user customer satisfaction through Service, Training, Dealer Engagement and other initiatives resulting in overall increased Market Share penetration.
Responsibilities Of Dealer Development Project Coordinator:
- Assist in establishing and developing the Dealer Development Department, including creating processes, procedures, and best practices.
- Excellent communication and interpersonal skills to effectively work with a network of distributors, dealers, OEM’s and internal stakeholders.
- Coordinate and manage various projects related to dealer development, including market research, surveys, evaluations, dealer/distributor manuals and expansion initiatives.
- Aid in improving the Client’s Dealer Network by working through and with the Distributor Network. To develop and improve dealers, experience working with a network of distributors to keep their close dealer/distributor relationship will be essential to expand the department internally and externally.
- Collaborate with cross-functional departments to ensure alignment and support for Dealer Development initiatives.
- Provide administrative support including presentation material prep, maintaining records, creating documents, preparing reports and project follow through.
- Consult and interview Distributors, Dealers, OEMs, and Management on network issues. Provide feedback and recommendations for improvement back to client.
- Responsible for dealer onboarding process and ongoing account maintenance for assigned dealers and distributors. Support and maintain the master dealer list, contracts and dealer locator.
- Collaboratively assist in training and influencing the Distributor Network on the Client Corporate and Dealer Development Strategy. That will include interaction with all departments at the distributor, specifically including the Distributor Dealer Develop Staff.
- Assist in the development of reports and dashboards to track distributor performance. Maintain the Distributor Scorecard “Key Performance Indicator (KPI)” report and provide regular updates to management. Work with internal departments to schedule, host and follow through with meetings related to reports and dashboards.
- Analyze and report on Key Performance Indicators (KPI) to measure the success of Dealer Development efforts.
- Identify new partner opportunities, and rewards for current partners.
- Ensure all documentation and processes follow ISO-9001 standards for Client and the Dealer Development Department.
- Communicate, organize, and maintain confidential information and material.
Requirements Of Dealer Development Project Coordinator:
- Bachelor’s degree in business, business management, business administration, marketing, finance, or a related field preferred.
- 2+ Years experience in an independent dealer environment.
- 2+ Years previous experience in travel, visiting and calling on Dealers, Distributors, OEM’s or National/Direct Accounts
*Legal authorization to work in the U.S. is required. Will not sponsor individuals for employment visas, now or in the future, for this job opening.
