IT PMO Manager

Job Requisition: 7171

IT PMO Manager (Contract to Hire)

Aurora, IL

Job Requisition: 7171

Description for IT PMO Manager:

Under the direct of the Chief Information Officer, the IT PMO Manager will oversee the governance and standards for executing IT projects. He / she will be responsible for engaging with IT vendors, internal IT team and operations / functional stakeholders to evaluate requirements, validate business cases, prioritize & track projects, ensure conformance to PMO standards, review & communicate project status, etc. This individual will also be responsible for maintaining IT policies, tracking department key metrics, coordinating IT audits and performing quarterly application & system access reviews among other activities. 

Responsibilities for IT PMO Manager:

  • Partner with operations & functional stakeholders to identify / evaluate business requirements, prepare project charter and business case. 
  • Build and manage team of business analysts and project managers. 
  • Maintain comprehensive understanding of current and future business needs. 
  • Develop and/or maintain appropriate project governance standards and templates. 
  • Engage with IT vendors & internal IT team to identify effort & cost for initiatives and prioritize development work. 
  • Ensure PMO guidelines & protocols are followed appropriately. 
  • Drive adoption of ITIL & SDLC best practices. 
  • Proactively drive projects end-to-end from inception through post-production. 
  • Assist IT team with project planning, score-carding, tracking, change management, communication & lesson learnt sessions 
  • Play the role of IT Project Manager on strategic and tactical projects. 
  • Define and measure project success metrics. 
  • Ensure project business cases are tracked and reviewed as appropriate. 
  • Track and report on IT Department’s key performance metrics. 
  • Maintain IT standards, policies and procedures documentation. 
  • Performs other duties assigned as related to the position. 


Requirements for IT PMO Manager:

  • Requires the ability to think logically, analyze and interpret abstract and complex systems and application programming problems with efficiency and precision. 
  • Customer relationship focused, process driven, metric focused, results oriented, organized, self-directed. 
  • Requires training and presentation skills. 
  • Requires the ability to communicate effectively orally and in writing. 
  • Requires experience working with Waterfall and Agile methodologies. 
  • Requires knowledge of Software Development Life Cycle (SDLC) & ITIL (IT Infrastructure Library) processes. 
  • Requires proficiency in automated Project Management Tools such as Microsoft Project. 
  • Proven track record for successful delivery of projects and working cross-functionally with business and IT 
  • Requires the ability to establish and maintain good working relationships with City personnel, other agencies and vendor support personnel. 
  • Requires ability to work on weekends and second/third shifts on occasion. 
  • Bachelor’s degree or equivalent work experience in Business Administration, Computer Science, Information Systems or related disciplines. 
  • Requires ten (10) years of work experience as a PM or Project Lead under a PMO structure 
  • Project Management Professional (PMP) certification preferred

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