IT Support Specialist, Developer

IT Support Specialist, Developer
Greater Dayton, OH Area 
Job Requisition: 6464
Description of IT Support Specialist, Developer:
The IT Support SpecialistDeveloper will assist in the maintenance and development of hardware and software computer system components.  Will work company-wide providing IT support as well as creating, modifying and enhancing software applications.  
Responsibilities for IT Support Specialist, Developer:
  • Determine and install software, patches, security measures etc. 
  • Capable of documenting procedures and steps for technical processes and log all activities and communications. 
  • Diagnose client technical issues, gather information; and perform standard, preliminary research using all available resources. 
  • Effectively troubleshoot, schedule and follow through with all requests and incidents that are reported through submission or monitoring. 
  • Document requests for assistance in ticket management system and track incidents through to resolution. 
  • Identify potential outages and other possible issues via information gathering, ticket trends, etc. 
  • Use BI/Reporting tool suites (i.e. PowerBI) technology to create efficient and powerful reports for users. 
  • Use relational databases, including SQL and database objects such as views, stored procedures, functions, and their use in BI/Reporting tools. 
  • Configure computer settings, network domain settings and user settings. 
  • Install, move and maintain PC and other equipment, systems and related components.
Requirements for IT Support Specialist, Developer:
  •  3+ years professional experience in Information Technology 
  •  Proficiency with Microsoft SQL 
  •  Experience with HTML, JavaScript, ASPX, .NET. 
  •  Experience with Visual Studio 
  •  Experience with JavaScript 
  •  Netsuite Development and Celigo experience preferred
  •  Power BI experience preferred 
  •  Magento Commerce preferred 
  •   SalesForce Development experience preferred
  •   Office 365 Administration experience preferred
  •   Server and Network Administration experience preferred

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