Systems Engineer

Job Requisition: 7166

Systems Engineer (Contract to Hire)

Glencoe, IL

Job Requisition: 7166

Responsibilities for Systems Engineer:

  • Support the day-to-day operations of the IT function by performing support work, overseeing work performed by contractors, assisting IT infrastructure planning, communicating with users regarding technology needs and partnering with departments to implement solutions
  •  Serve as the network/systems administrator 
  •  Directly or indirectly (by oversight of contractors) plan, procure, install, configure and deploys firewalls, servers, switches, controllers and other IT hardware, software (including software as a service agreements and software licenses), voice and data systems and virtual private network; administer the mobile device program; schedules and completes upgrades
  •  Assist with maintaining an IT organization plan, a security plan and a disaster recovery plan, taking into account changes in technology assets and potential threats; conducts testing and training to support security and disaster recovery plans
  •  Protect data from breaches through planning and adherence to a backup plan, installation and maintenance of network security devices; conducts network monitoring; researches and develops security policies, conducts user training to promote security
  •  Assist with the development and implementation of long-range technology improvement projects, including development of the IT operating budget and capital budget; procure technology assets and services in accordance with the purchasing procedures
  •  Work collaboratively with departments to evaluate operational needs and technology solutions
  •  Manage the device replacement program, maintain inventory of devices issued to users and replacement schedules
  •  Assist with development of IT use policies and procedures in line with industry best practices
  •  Maintain qualifications required to obtain and maintain credentials to access and support law enforcement technology assets
  •  Create and maintain network documentation
  •  Provide and model outstanding customer service in person and over the telephone
  •  Develop and produce statistical reports to be used for decision-making purposes
  •  Respond to after-hours emergencies as needed and attends evening meetings as required
  •  Support the strategic plan in daily work and special projects

Requirements for Systems Engineer:

  • Bachelor’s degree in computer science, information technology or a related field and one to three years of related work experience; or
  • An equivalent combination of education and experience
  • Strong knowledge of network management, Microsoft technology, Hyper-V environment, Cisco technology and infrastructure in a LAN WAN environment, Cisco unified communication system VMware environment, best practices in security and Criminal Justice Information System compliance requirements
  • Strong project management skills

Interpersonal and Communication:

  •  Excellent customer service skills
  •  Ability to work independently and with teams
  •  Maintain strong working relationship coworkers and open communication with all staff
  •  Commitment to maintain strict confidentiality of private, sensitive or confidential information; high level of trustworthiness

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