Bilingual Applications Engineer (Direct Hire)
Franklin, Wisconsin
Requisition 7693
Annual Salary Range: $85,000 - $115,000 base salary plus bonus
Individual salaries are based on education, geographic location, and alignment to the market data.
Summary:
The Application Engineer team is responsible for ensuring customer inquiries are given accurate and timely responses. Inquiries can be made by internal and/or external customers and can come in via email or phone calls. Inquiries may consist of product selection, application support, problem resolution, and other product-based issues. The bilingual Application Engineer is responsible for all technical inquiries from our subsidiary in Mexico.
Responsibilities:
- Monitors inquiries to Engineering department email inbox and responds in a professional and timely manner.
- Fields phone calls routed through Engineering queue to resolve customer issues.
- Quotes custom engineered products based on our core devices.
- Travels to customer sites to inspect applications and address installation issues.
- Assists in certification and new product development projects as needed.
- Addresses all technical inquiries from our subsidiary in Mexico.
Requirements:
- Bachelor's Degree in Engineering. Mechanical or Electrical preferred.
- 5+ years of experience in industrial or manufacturing setting.
- Fluency and good communication skills in both English and Spanish languages.
- Strong technical capabilities and experience with Electro-mechanical products.
- Familiarity with National Electric Code and UL test standards.
Benefits include:
Health, dental, vision, and life insurance; Short-term and long-term disability; 401(k); PTO
