Field service engineers are road warriors who travel to customer sites to carry out mechanical and electrical assignments such as installing, configuring and maintaining capital equipment. Being able to sort through the numerous types of field service engineers and managers takes a staffing and recruitment firm that understands the combination of technical and soft skills required to provide quality service. 180 Engineering knows what it takes for the staffing agency of choice to find the right field service engineer for the job.
Our clients will receive a search firm that can accurately gauge for proficiency around mechanical, electrical, pneumatic, hydraulic and computer technical skills while also listening for the customer service skills needed to provide top tier service to your customers. Every field service engineering professional we work with must pass a rigorous interview process with a recruiter from our team to ensure we submit on the best talent.
A global company specializing in capital equipment for the pharmaceutical industry was expanding their team in the U.S. and was in need of a recruitment agency that could assist them with finding a Field Service Engineer that had experience working with customers in the pharma industry. The hiring team was based in Europe and was referred to 180 Engineering by one of their own customers in the U.S.
Engineering was not phased by the time difference nor by this client’s specific need for a FSE that had previous experience serving capital equipment for pharma manufacturing sites. The account manager hosted an intake meeting to get a thorough understanding of what the hiring manager needed for his team as well as establishing a process for virtual interviews.
Within a few weeks our recruiters sourced a candidate who matched all the criteria that the hiring manager needed. The candidate was able to meet the hiring team via virtual interviews hosted by 180 Engineering and happily accepted the offer made by the client.
