Delivery Manager (Direct Hire)
Woodridge, IL
Job Requisition: 7388
Description for Delivery Manager:
The Delivery Manager leads the design, development, and implementation of warehouse automation solutions, working closely with clients to define project requirements and guide them through the entire delivery process. This role manages cross-functional teams, oversee project execution, and ensures solutions meet the client’s operational and financial goals. The Delivery Manager also helps standardize internal processes, improves project outcomes, and builds long-term relationships with clients by delivering high-quality automation and software solutions.
Responsibilities for Delivery Manager:
- Involvement in the solution design definition phase and own end-to-end implementation and delivery of warehouse automation projects
- Understand and assist in aligning our client’s team with their client’s business objectives
- Executive Stakeholder management (internal and external) communication
- Define detailed, client-specific requirements for automation solutions, translating operational needs (e.g., throughput, scalability, cost efficiency) into actionable functional specifications.
- Ensure the defined automation requirements deliver measurable value, enhancing efficiency, accuracy, and safety while exceeding client expectations.
- Gather and act on client feedback to refine requirements and project outcomes, ensuring long-term satisfaction with implemented systems.
- Partner with sales and leadership teams to identify opportunities for new automation projects, leveraging expertise in defining tailored solution requirements to expand client engagements.
- Provide strategic guidance on emerging trends, such as autonomous robotics or predictive analytics, to inform requirement definitions and deliver forward-thinking solutions.
- Lead cross-functional teams of engineers and software developers to deliver process flows, ensuring alignment between defined requirements and delivered solutions
- Overseeing Technical Documentation (Interface Design Document & User Interface Document)
- Drive continuous improvement in our business practice and methods for continuous project improvement success and client success.
Requirements for Delivery Manager:
- Minimum of 5 years designing and documenting automation solutions spanning mechanical, electrical and software disciplines in warehouse, distribution and manufacturing organizations
- Minimum of 3 years managing and overseeing the implementation of warehouse automation solutions leading an internal business or consulting firm software or technology practice.
- A proven track record of effectively advising and communicating with customer executives and managers.
- Demonstrate a creative ability to identify and resolve design issues, develop viable alternatives and manage change processes
- Bachelor's or master degree in an engineering field or on the job technical and project leadership equivalent expertise.
- Very strong communicator with the ability to work cross-functionally
- Process oriented
