Field Service Technician (Direct hire)
Location – REMOTE (must be within 60 minutes of an international airport)
Requisition: 7590
Annual Pay Range: $40-$45/hr per hour plus overtime (typically 10 hours per week) and bonus. ($110,000-$125,000 total expected)
Individual salaries are based on education, geographic location, and alignment to the market data.
Summary
Provide electrical, mechanical, and technical support to customers regarding commissioning, installation, inspection, maintenance, service, repair, and upgrades to both melt and dosing furnaces and all types of foundry equipment delivered from our company. Proficient in conducting all of the physical attributes of the job. Proactive in providing solutions to problems.
Job Functions
- Review schematics, diagrams, descriptions, layouts, and plans for troubleshooting or new installations.
- Prepare inspection reports, identifying safety issues, replacements, wear, maintenance, and training needs.
- Handle customer service calls about service or maintenance.
- Communicate installation/service status with relevant stakeholders.
- Identify and escalate improvement ideas (cost control, time savings, productivity, customer SPIN).
- Conduct on-site customer training on operational and equipment maintenance.
- Inform sales of customer-specific opportunities, issues, or concerns.
- Timely completion of expense reports.
Qualifications & Experience
- Experience: 3-7 years related experience with INDUSTRIAL FURNACES (Forging, reheating, melting, foundry, or glass and possibly heat treating or cement kilns)
- PLC Programming: PLC & HMI Programming in Allen Bradley and Siemens (to Service tech standard
- Electrical, Mechanical, PLC, Pneumatic and Hydraulic knowledge and aptitude required.
- Must be proficient in blueprint reading and interpretation along with an understanding of basic Geometric Dimensioning and Tolerancing (GD&T) terminology.
- Certificates and Licenses: Valid Driver's License with good driving record.
- Technical Skills: Proficiency in Microsoft Office (Outlook); Willingness to train and learn the AX ERP system.
Benefits
- Competitive health insurance options
- Employer paid Short-Term and Long-Term Disability coverage
- Employer paid life insurance
- Employer paid critical illness and accidental coverage
- 401k with employer match
- Paid vacation and sick time
- Paid holidays
- Annual bonus opportunity
